Vonage Report - Part 2

Referring to the leftover problem in my earlier post, Vonage stayed with it a long time, but in the end the problem has been tossed back to BellSouth. Vonage's take is that the BellSouth line is not capable of transferring calls when it is still in use. I seem to remember from my old telephony days that this is only true for a certain number of calls, but I did not want to argue the point. I was so pleased that they at least made the attempt that I accepted the answer and went away mostly happy.

Still, Vonage does need more reps like the one who helped me and stayed with the problem until the last. I wish them luck in finding more good people to boost this end of their service.